Power - Rates - New Service
Duffield REA's Current Energy Rate:
July 2018 - $0.068/KwH*
*Duffield REA's Calculated Normal Monthly Rate for July is 10.14 cents/KwH
Duffield REA administers their own Regulated Rate Option (RRO). Your Board has policies in place to ensure members receive responsible competitive pricing.
The Regulated Rate Option (RRO) rate for July has been greatly
complicated by the new Provincial Government 6.80 cent/KWH rate cap
and the associated subsidy program.
Although the RRO Rate has been capped at 6.80 cents, we are required
to calculate the RRO Rate as follows in order to remain eligible for
the government subsidy:
The Duffield REA, along with other REAs, is currently working with the
Provincial Government to get clarification on which of the two rates
the Province requires the REA to charge its Members.
Once the Duffield REA receives clarification from the Province, we
will be notifying the membership.
Understanding Your Bill
Regulated Rate Option (RRO)
Information available by calling1-888-845-4616.
Electric Energy (provided by Duffield REA Ltd.)
The cost of electric energy you have used in the billing period
Retail Costs for billing and customer services (if applicable)
The cost of building, operating and maintaining the local distribution system
The cost of building, operating and maintaining the provincial power grid
A rider is a temporary credit or charge approved by the regulator
Goods and Services Tax (GST)
The 5% calculation is based on the total costs identified in your bill
Late charges of 2.0% per month (26.82% per year) will apply on amounts outstanding after the due date
An NSF Charge will be assessed on dishonored cheques
If an account is disconnected for non-payment, disconnect and reconnect charges will apply.
Actual – Meters are read by Fortis Alberta
Estimated – Based on historical consumption on account
New Service Hook Up
If you are looking for new service please provide the following information so we can get you a quote:
Land Title Owner
*If you are a current customer and are moving please call to move or cancel your account.*
Some Helpful Links & Numbers
Utilities Consumer Advocate
Alberta Federation of Rural Electrification Associations
Before you dig, call Alberta One-Call at 1-800-242-3447 to locate buried underground wiring.
Complaints about contraventions of the Code of Conduct Regulation or this compliance plan may be made to the Alberta Utilities Commission or the Market Surveillance Administrator. The Alberta Utilities Commission can be reached by contacting 1-780-427-4903 or firstname.lastname@example.org.
The Market Surveillance Administration can be reached by contacting 1-403-705-3181 or email@example.com. The Alberta Utilities Commission and the Market Surveillance are independent of Duffield Rural Electrification Association Ltd. and the regulated rate suppliers and affiliated providers.